Household help and genuine jobs across IndiaHelp & Support · English
Safety for Both Sides

Trust & Safety

Privacy, consent, truthful verification and complaint controls are built into the marketplace.

🔒

Private KYC

Identity documents are private and never publicly displayed.

Masked Contacts

Contact details remain hidden until access is authorised.

Truthful Badges

Each completed verification is displayed separately.

!

Complaint Workflow

Both employers and workers can submit evidence and track complaints.

Blocking

Users can block inappropriate or unsafe contacts.

Audit Logs

Important approval, contact and moderation actions are logged.

Important safety disclaimer

Verification and document checks can reduce risk but cannot guarantee future behaviour, suitability or conduct. Employers and workers remain responsible for interviews, references, household safety and lawful engagement terms.

Information never shown publicly

  • Exact residential address
  • Aadhaar or identity numbers
  • Uploaded identity documents
  • Police-verification document scans
  • Internal complaint and moderation notes
Confidential reporting

Report a concern

Every submitted report is recorded in the administrator safety queue.

Report a safety concern

Use this form for inappropriate conduct, misleading information, payment disputes or safety concerns.